Robotic automation is revolutionising how we work

Robotic automation is revolutionising how we work. Here are five ways it will change your business for the better.

Contact us to talk about how the right solution can make your business more resilient, efficient and customer focused.

1. RPA is transforming industries where busy professionals are overwhelmed with paperwork.

Robotic process automation (RPA) carries out high-volume, low-complexity repetitive tasks that would otherwise be performed by a person at a computer. If teams of people in your business follow a fixed set of instructions to carry out logical, repetitive tasks, you should consider automation. Automation will free up your employees from administrative tasks and allow them to focus on valuable human work that requires empathy and experience. HR, IT, and finance and accounting services are just some of the areas where an automation strategy can have a significant positive impact, streamlining processes and improving efficiency.

2. RPA is not about replacing people.

RPA is about humanising the work experience. It augments your employees’ work experience, giving them more time to add value to the business by developing insights, building relationships, and managing their teams. RPA can be difficult to scale, and, in many organisations, it fails to progress beyond a handful of bots. Why? Employees may have fears about automation that have not been addressed, or they may be reluctant to engage with new technology. Moreover, your organisation may not have the necessary skills to implement RPA. To fully realise its benefits, employees must be engaged in the transformation and helped to overcome their fears and change the culture.

3. RPA means improved productivity, greater compliance, and lower costs for your business.

Robots don’t make mistakes. They follow the same process every time, carrying out logical, repeatable, high-volume tasks in a fraction of the time it would take a person. This means greater accuracy and compliance in their work. And RPA typically operates four times faster than a human at a third of the cost. What’s more, bots work 365 days a year, completing a larger volume of work in a shorter time without ever stopping for a coffee break.

4. RPA does not require deep-level integration.

RPA interacts through the same user interface that a person would, so no deep-level integration is required. Just like people, automated robots can understand what is displayed onscreen, complete keystrokes, navigate systems, identify and extract data, and perform a wide range of defined actions. RPA programs typically deliver within nine to twelve months. They are a fast, cost-effective way to add value to your business.

5. With RPA, your business will be resilient and future ready.

RPA can lend greater agility to your business by removing bottlenecks and give you the flexibility to adapt to the market. As your business evolves and upgrades its technologies, RPA will help to bridge the gaps between legacy and strategic applications, accelerating the movement of data from one place to another. With RPA, your business becomes more efficient, more resilient, and better able to keep up with rapidly changing customer needs. It also has huge potential. On its own, RPA can automate about seven per cent of a business. Combined with different emerging technologies like process mining, machine learning, and conversational AI, however, it can develop thinking, learning, and adaptable capabilities. The possibilities are endless, massively broadening the scope of what a bot can do for your business and transforming the world of work for your employees.

How Emposo
can help

We work with you to build an investment case for automation, understanding and quantifying the automation opportunities within your business. We can rapidly deploy a platform, upskill your team at a low cost, and provide advice to bring your centre of excellence in line with industry best practice, allowing your business to quickly reap the benefits of RPA. Find out more here.

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